|Pabendravau su Amazonu. Pasirinkau gyvo pokalbio langą, laukti teko mažiau minutės. Dialogo įrašas paskui atėjo paštu. Iš anksto acipašau dėl savo prancūzų.
Initial Question: I received a letter from Kindle, whisch reads: 'We are having difficulty processing your payment, so are unable to proceed with your Kindle order (#[...]).'
I have checked at my bank, 2.70 Euro is reserved and waiting confirmation from Amazon.
I have already received a file:
[...].azw3, 371.8 kB
Please, tell me, what I need to do more?
06:12 AM PST Amazon(Amazon): Hello Raimundas , my name is Trinath. I'll be glad to help you today.
06:12 AM PST Raimundas Zabarauskas: Hi Trinath
06:12 AM PST Amazon(Amazon): Please allow me a moment to check the details,Raimundas
06:12 AM PST Raimundas Zabarauskas: sure
06:13 AM PST Amazon(Amazon): I see that after we have sent you the email The charge has been processed, Raimundas
06:14 AM PST Amazon(Amazon): Please ignore that email..
I can confirm you that the charge has been suceesfully processed...
06:14 AM PST Raimundas Zabarauskas: OK, thank You. Have a nice weekend.
06:14 AM PST Amazon(Amazon): You’re welcome. Is there anything else I can assist you with today?
06:14 AM PST Raimundas Zabarauskas: No, thank You
06:14 AM PST Amazon(Amazon): It was a pleasure to assist you with this.